...for fully subsidised medicines from your GP or government Hospitals. Excludes all partially and non-subsidised items & private specialist and private hospital, dentist andoptometrist prescriptions
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- FREE DELIVERY to your door, throughout NZ
...for prescriptions. No shipping fee nationwide for ANY number of items on the prescription!
...on request. We deliver blister packs on a monthly basis usually, at no extra charge but please allow at least a week to prepare.
Simply ask your practitioner to directly email your prescription to us and we'll take care of the rest: customerservice@nzonlinechemist.co.nz
Alternatively you can email it yourself, but we would need you to post the original to us as well. Our postal address is: West Harbour Pharmacy / NZ Online Chemist: Shop 6, 45 Luckens Rd, West Harbour, Auckland 0618
Signature Required on Delivery:
We require a signature for all our parcels to protect your product(s) and protect us, to avert any dispute. This is because there has been lot of theft of parcels recently so it's to provides insurance if your product is lost or stolen. If you are not at the delivery address, the courier will usually leave a “Card to Call” where you can re-direct the delivery OR pick it up from the Courier Depot.
You can request "no-signature", but if you do so, we will NOT be liable for any loss should the courier driver have left your parcel in the letterbox or door-step.
We are not liable for failure to deliver on a timely basis due to circumstances beyond our control. Once a parcel leaves our premises, deliveries become beyond our control.
OTHER NOTES:
- We strive to send your prescriptions as soon as possible. However if you require your prescription urgently or if it is for an item that you need to start taking straight away (such as antibiotics), please obtain those also from your local pharmacy/chemist.
- Non-Subsidised Prescription items (NSS) are listed on our website and you can pre-purchase them in original packs and follow the above process. If a prescription-item you require is not listed on our website, please contact us and we will upload it for you.
- We cannot dispense any prescriptions not written by a currently registered New Zealand Doctor, Midwife or Dentist
- We will not dispense any suspicious prescriptions and will report it to the appropriate authorities.
- In accordance with NZ Law and Health regulations, any Medicines cannot be returned for credit because once it has left the pharmacy, we cannot guarantee it has been stored in an acceptable environment and whether it has been tampered with. However, they can be returned for quarantine and destruction. For any queries, please call us on 09 416 1703 or email us : customerservice@nzonlinechemist.co.nz